Important information on COVID-19 / Renseignements importants sur la COVID-19!

We are asking all patients and visitors coming to HSN to please wear a mask as an added step to reduce the spread of germs and protect vulnerable patients. Handmade masks are NOT acceptable. When you arrive at the hospital as a patient or care partner a hospital approved mask will be provided to you and you will be expected to wear it during your time at HSN to keep yourself, other patients and care partners and our staff, physicians, learners and volunteers safe.

Patients going for a procedure where they must remove the mask will be asked to keep it ready to be put back on once the procedure is completed.

Before coming to the hospital, please check our COVID-19 info page for updates.


Welcome to the Accountability section of the Health Sciences North website. As part of our commitment to being open and transparent to the communities we serve, this section provides you with key information regarding our infection rates, surgical wait times, financial accountabilities and more. Please visit this section often as statistical information is updated regularly.



Patient Safety Indicators
HSN supports the provincial government’s public reporting requirements that will help enhance patient safety, improve performance and strengthen the public’s confidence in Ontario’s hospitals. Below you will find a listing of patient safety indicators for Health Sciences North.


Patient Quality
Health Sciences North has a strong commitment to patient safety and quality improvement. Furthering our efforts to provide the best patient care, we post our surgical wait times and results from the Picker Patient Satisfaction Survey used by most hospitals in Canada. 

Financial Accountabilities
In addition to making the hospital’s financial statements publicly available, Health Sciences North is also required to post its Hospital Services Accountability Agreement (H-SAA). Hospitals are required to sign an H-SAA with their respective Local Health Integration Network (LHIN). The H-SAA articulates the core accountabilities of the NE LHIN and HSN including funding, hospital services, planning processes, roles and performance obligations. Below you will find various financial accountability documents and reports for HSN:


Alternative Level of Care

As of July 1st, 2009, all acute and post-acute hospitals in Ontario are expected to designate patients as ALC according to the Provincial ALC Patient Definition. HSN tracks the number of ALC patients in acute care beds, number of surgeries cancelled due to lack of beds and the number of patients in the Emergency Department waiting for beds.


Facility Reporting

Ontario Regulation 397/11 - Energy Conservation & Demand Management Plan


HSN – CBC Survey

HSN has chosen to participate in a nationwide initiative of CBC Television’s “The Fifth Estate” and CBC Online. CBC contacted over 600 acute care hospitals across Canada asking them to participate in a survey of hospital information.

Hospitals across Ontario, including HSN, believe in public transparency.  For several years, HSN has been publicly reporting on key indicators regarding patient care, patient safety, financial accountability and governance and we have posted this information on our website.

This data is collected and reported on by leading national independent health research institutes accredited and recognized world-wide. HSN has included a link to the health report websites here:

Health Quality Ontario
Canadian Institute for Health Information

We invite and encourage you to visit these websites where you will find in-depth data on the performance of HSN and our health care system overall.