Important information on COVID-19 / Renseignements importants sur la COVID-19!

We are asking all patients and visitors coming to HSN to please wear a mask as an added step to reduce the spread of germs and protect vulnerable patients. Handmade masks are NOT acceptable. When you arrive at the hospital as a patient or care partner a hospital approved mask will be provided to you and you will be expected to wear it during your time at HSN to keep yourself, other patients and care partners and our staff, physicians, learners and volunteers safe.

Patients going for a procedure where they must remove the mask will be asked to keep it ready to be put back on once the procedure is completed.

Before coming to the hospital, please check our COVID-19 info page for updates.

    Hand Hygiene

    The single most common way of transferring health care-associated infections (HAIs) in health care settings is on the hands of health care providers. Health care providers move from patient to patient and room to room while providing care and working in the patient environment. Proper hand hygiene will protect patients and providers and will reduce the spread of infections and the associated treatment costs, reduce hospital lengths of stay and readmissions, reduce wait times, and prevent deaths.

    Ontario hospitals are required to publicly report hand hygiene compliance rates. Hospitals will post on their web sites, on an annual basis, by hospital site, the compliance rate for:

    • hand hygiene before initial contact with the patient/patient’s environment for all health care providers
    • hand hygiene after contact with the patient/patient’s environment for all health care providers

    HSN Hand Hygiene Audit Results

    From: April 01, 2020
    To: March 31, 2021



    (Before initial patient/patient environment contact)


    (After patient/patient environment contact)

      #OBS #Perfromed Rate #OBS #Performed Rate
    RLHC 1,734 1,403 80.9 2,415 2,037 84.3
    Kirkwood 30 26 86.7 35 32 91.4
    Total HSN 1,764 1,429 81.0 2,450 2,069 84.4


    #OBS = the number of hand hygiene indications
    #Performed = the number of times hand hygiene was performed