SUDBURY, ON – Health Sciences North is looking for recent patients, or family members of patients, to join its Patient and Family Advisory Program. Patient and Family Advisors share their experiences with staff and management, while volunteering on numerous committees, projects, and interview panels all in an effort to enhance the care experience for patients and families.
After surviving a harrowing battle with Acute Promyelocytic Leukemia as a young mother, Lianne Dupras says becoming a Patient and Family Advisor for Health Sciences North felt like the best way to “pay it forward.”
“Having been a patient myself, I felt I had something of value to contribute and joining this program was a great way for me to share my experiences and help improve things for other patients,” she says. Dupras encourages anyone who has a story to tell about their experience with the healthcare system to consider applying.
“I would absolutely recommend becoming a Patient Advisor because you can have a say in how care is delivered and how it can be improved. We always need different patient perspectives and experiences at the table to truly build a healthcare system for all of us,” she says.
One of the five key goals in HSN’s 2019-2024 Strategic Plan is to be patient and family-focused. As part of this goal, and in knowing the healthcare system is complex, HSN wants patients and their families to have a seamless experience. Partnering with patients and families to integrate their voice and perspective in how care is delivered is an important part of meeting this goal.
Tina Delorme is a Quality Improvement Consultant with HSN and the coordinator for the program. She says having patients and family members embedded on projects around the hospital has been a tremendous benefit to staff. “Their presence has created a shift in the conversation where we are now providing care in partnership with patient and families, rather than to, or for them.”
“It’s a way to truly make a difference in healthcare” says Delorme. “Patients and their families are the focus of all we do at HSN and working with our Patient Advisors help us keep that focus clear.”
Anyone interested in applying, or looking for more information, can contact the program directly at firstname.lastname@example.org or 705-523-7100 ext. 2355.