Welcome

The Health Sciences North team of physicians, staff and volunteers welcomes you and your family. Our goal is to provide quality, patient-centered care and to ensure that your visit is as comfortable as possible.

We have prepared this section of the web site to answer some of the questions we hear most often from patients and visitors. As always, if you have any questions or concerns regarding services or programs, you are encouraged to ask any member of your health care team.

For more information, please see HSN's Patient Services Directory. Copies of this directory are available at the Ramsey Lake Health Centre.

• Only two visitors per patient are permitted at one time.
• Children under 12 years of age must be accompanied by an adult and supervised at all times.
• Visiting of patients in the Emergency Department (ED) is determined by ED staff.
• Please check with the nursing staff to discuss visiting options for special care areas (such as Labour and Delivery and Post Partum Unit). These visiting guidelines are intended to provide our patients the time that they need to heal and to help us reduce the risk of infection.
• The main entrance will be locked between the hours of 11:30 p.m. and 06:00 a.m.

Visitor restrictions will continue to be implemented in specific circumstances such as an outbreak or emergency situation.

It is important to clean your hands before and after visiting. Please use the hand sanitizer solution provided in patient rooms and main entrances.

Cafeteria services for staff and visitors:
Cafeteria services features beverages, sandwiches, hot meals and baked goods. Vending machines containing pop, juice and snacks are also available. The cafeteria is located on the 2nd floor of the Ramsey Lake Health Centre.

Tim Hortons
The hospital has two full service Tim Hortons located near the main entrance and Northeast Cancer Centre.

The Gift shop is located in the main lobby of the Ramsey Lake Health Centre. Here, you are able to purchase items such as magazines, snacks and toiletries.

The gift shop hours are:
Monday to Friday: 9:00 a.m. to 7:00 p.m.
Saturday, Sunday and Statutory Holidays: 10:00 a.m. to 7:00 p.m.

Please be advised cell phones and other wireless devices are restricted in all patient care areas of the hospital.

Please limit the use of these devices to entrances, lobbies, and cafeterias.

To protect the health and well-being of our patients, visitors and staff, Health Sciences North kindly requests that you do not wear or use any scented products while on hospital property.

Scented products linger long after an individual leaves an area. This can cause allergic reactions and respiratory distress for patients, visitors and staff.

Your co-operation in assisting the hospital to promote a fragrance-free environment is appreciated.

Thank you, 

Health Sciences North Joint Occupational Health and Safety Committee

Health Sciences North has fully contained bicycle lockers for use by staff, physicians, volunteers, or visitors. They are located at the front of the hospital just outside the main entrance, as well as outside the South Tower entrance and Northeast Cancer Centre rooftop. Anyone wishing to utilize a locker may do so but must supply their own lock and must remove their lock at the end of the visit so that others may access the units. The lockers are built to have the bike backed into the unit.