Will my appointments at HSN be cancelled?
At this time, all of our emergency, acute and urgent care services continue.
Unless you have been contacted by the hospital, assume your appointment will proceed as expected.
What if I have an upcoming surgery?
Priority surgeries will continue as planned for now. Surgeries that are needed to save a life will go ahead, but other surgeries may be cancelled. Impacted patients will be contacted directly by the hospital.
What can I expect when I come to the hospital?
HSN will be screening all patients and visitors as they come into the hospital sites. There may be line-ups. Please come earlier than you normally would to be sure you have time for screening questions and to make your appointment on time.
If there are line ups please ensure you remain at least 2 metres away from the people around you.
When you come to the hospital, staff will ask you why you are at the hospital and if you have any of the symptoms of COVID-19.
What should I do if I think I might have COVID-19?
If you or a family member thinks you have symptoms of COVID-19, do not come to the Emergency Room or the main entrance of the hospital.
Call HSN’s COVID-19 Assessment Centre at (705) 671-7373 between 9 am and 5 pm, 7 days per week, to be screened by phone.
If you need immediate medical attention, please call 911 and mention your travel history and symptoms.
Where can I go to get more information on COVID-19? I want to protect myself and my loved ones from getting COVID-19?
Visit phsd.ca/COVID-19 for the most up-to-date health information, including how to prevent spread, how to monitor your health, and what to do if you think you are sick.
For additional information, call Public Health at 705-522-9200 and press 1 (toll-free 1-866-522-9200).
We encourage all our patients and community members to visit the PHSD site regularly for the most up to date information on COVID-19 in our area.