Important information on COVID-19 / Renseignements importants sur la COVID-19!

We are asking all patients and visitors coming to HSN to please wear a mask as an added step to reduce the spread of germs and protect vulnerable patients. Handmade masks are NOT acceptable. When you arrive at the hospital as a patient or care partner a hospital approved mask will be provided to you and you will be expected to wear it during your time at HSN to keep yourself, other patients and care partners and our staff, physicians, learners and volunteers safe.

Patients going for a procedure where they must remove the mask will be asked to keep it ready to be put back on once the procedure is completed.

Before coming to the hospital, please check our COVID-19 info page for updates.

    Welcome to Care Mail

    Health Sciences North is pleased to provide Care Mail, an electronic message delivery service for patients of Health Sciences North.

    Care Mail is intended for family and friends who are unable to make a personal visit to a loved one or friend and is an ideal way to send your get-well thoughts or wishes to a patient in hospital.

    Sample Care Mail Greeting


    To send a patient a greeting, simply fill in the form below.

    Your message will be sent to Health Sciences North's Volunteer Services who will print out and promptly hand-deliver your message. Messages received on the weekend or on holidays will be delivered the next business day.

    Greetings will only be delivered to patients currently registered in hospital. Messages to patients who have been discharged, transferred or registered under a different name will not be delivered and will be deleted from the system. Health Sciences North is not responsible for greetings and wishes that are misdirected, lost or accidentally deleted from the message system.

    Your Contact Information

    Your Feedback

    Important Privacy Information about Care Mail at Health Sciences North

    Please do not include anything in your message that you would feel uncomfortable writing on a postcard being sent through regular mail.

    Health Sciences North will make every reasonable effort to deliver messages to patients registered in the system, however, if a patient has requested their name be removed from the patient directory, our volunteers will not be able to deliver your email message. Due to patient confidentiality, we are unable to confirm delivery of any emails. Please be assured that undeliverable e-mail messages will be disposed of securely.

    For personal and sensitive subject matter, please send a sealed letter or contact the patient directly by telephone.