Important information on COVID-19 / Renseignements importants sur la COVID-19!

We are asking all patients and visitors coming to HSN to please wear a mask as an added step to reduce the spread of germs and protect vulnerable patients. Handmade masks are acceptable as are those available at retailers in our community. Patients going for a procedure where they must remove their mask will be asked to store it with their personal items. If you arrive at the hospital as a patient or care partner and do not have a mask, one will be provided to you and you will be expected to wear it during your time at HSN to keep yourself, other patients and care partners and our staff, physicians, learners and volunteers safe.

Before coming to the hospital, please check our COVID-19 info page for updates.

    Patient and Family Services

    Lost & Found

    Various items are often left behind at HSN by patients and visitors after a hospital stay or visit. All found items are stored in a lost and found at the hospital for a period of 80 days, at which time any items of value will be sent to charitable organizations. Clothing and other items not suitable will be discarded.

    To inquire about a misplaced item, please contact Security at 523-7100, extension 3204 (or extension 5628 for the Sudbury Outpatient Centre).

    Hospitalist Services

    The Hospitalist Program is a service made available to those patients who either do not have a family physician, or whose family physician does not have admitting privileges at the hospital. The hospitalist physician or nurse practitioner will see these patients on the first day of admission to their day of discharge.

    Spiritual and Religious Care

    Hospitalization and/or crisis situations present many challenges to the emotional and spiritual well-being of patients, family members and friends. 

    A team of theologically and clinically trained Chaplains, who are members of both the Canadian Association of Spiritual Care and the College of Registered Psychotherapists of Ontario, is available to respond to the spiritual and religious needs of patients, families and friends.  Spiritual and Religious Care is provided within a multi-faith, multicultural context.

    The Chaplain's role is to assist individuals in finding these answers so that they can better cope with the illnesses, traumas, losses and life transitions they may be experiencing.

    Community clergy, faith leaders and laity complement the work of the Chaplains and clergy are encouraged to visit members of their faith community regularly.  Requests for clergy visits, can be made through nursing staff or Unit Chaplain.

    Designated Sacred Spaces are open to all patients and visitors 24 hours a day for prayer or reflection.   Information regarding regularly scheduled Worship Service and sacramental needs can be obtained by calling the Spiritual and Religious Care Department.

    Sacred Space Locations

    Ramsey Lake Health Centre:  Oasis Chapel – Level 1 North Tower

                                                     Medicine Lodge – Level 2 – Center Tower

     Kirkwood Place :                    Basement Level

    Aboriginal Medicine Lodge

    The Aboriginal Medicine Lodge located on Level 2 of the Centre Tower is unique in Canada. It incorporates culturally significant elements required for traditional healing and ceremonies, such as a fire pit and ventilation for smudging, a circular shape, incorporation of the four colours and seven grandfather posts, and space for traditional medicines and healers. The Medicine Lodge is designed to be respectful of the traditions and spiritual requirements of the Aboriginal patient population.