Important information on COVID-19 / Renseignements importants sur la COVID-19!

We are asking all patients and visitors coming to HSN to please wear a mask as an added step to reduce the spread of germs and protect vulnerable patients. Handmade masks are acceptable as are those available at retailers in our community. Patients going for a procedure where they must remove their mask will be asked to store it with their personal items. If you arrive at the hospital as a patient or care partner and do not have a mask, one will be provided to you and you will be expected to wear it during your time at HSN to keep yourself, other patients and care partners and our staff, physicians, learners and volunteers safe.

Before coming to the hospital, please check our COVID-19 info page for updates.

Privacy Statement

Health Sciences North is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Health Sciences North site and governs data collection and usage. By using the Health Sciences North site, you consent to the data practices described in this statement.

Collection of your Personal Information

Health Sciences North collects personally identifiable information, such as your email address, name, home or work address or telephone number. Health Sciences North also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Health Sciences North. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Health Sciences North for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Health Sciences North site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Health Sciences North public message boards, this information may be collected and used by others. Note: Health Sciences North does not read any of your private online communications.

Health Sciences North encourages you to review the privacy statements of Web sites you choose to link to from Health Sciences North so that you can understand how those Web sites collect, use and share your information. Health Sciences North is not responsible for the privacy statements or other content on Web sites outside of the Health Sciences North and Health Sciences North family of Web sites.

Use of your Personal Information

Health Sciences North collects and uses your personal information to operate the Health Sciences North Web site and deliver the services you have requested. Health Sciences North also uses your personally identifiable information to inform you of other products or services available from Health Sciences North and its affiliates. Health Sciences North may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Health Sciences North does not sell, rent or lease its customer lists to third parties. Health Sciences North may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Health Sciences North may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Health Sciences North, and they are required to maintain the confidentiality of your information.

Health Sciences North does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Health Sciences North keeps track of the Web sites and pages our customers visit within Health Sciences North, in order to determine what Health Sciences North services are the most popular. This data is used to deliver customized content and advertising within Health Sciences North to customers whose behavior indicates that they are interested in a particular subject area.

Health Sciences North Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Health Sciences North or the site; (b) protect and defend the rights or property of Health Sciences North; and, (c) act under exigent circumstances to protect the personal safety of users of Health Sciences North, or the public.

Use of Cookies

The Health Sciences North Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Health Sciences North pages, or register with Health Sciences North site or services, a cookie helps Health Sciences North to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Health Sciences North Web site, the information you previously provided can be retrieved, so you can easily use the Health Sciences North features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Health Sciences North services or Web sites you visit.

Security of your Personal Information

Health Sciences North secures your personal information from unauthorized access, use or disclosure. Health Sciences North secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Health Sciences North will occasionally update this Statement of Privacy to reflect company and customer feedback. Health Sciences North encourages you to periodically review this Statement to be informed of how Health Sciences North is protecting your information.

Contact Information

Health Sciences North welcomes your comments regarding this Statement of Privacy. If you believe that Health Sciences North has not adhered to this Statement, please contact Health Sciences North at We will use commercially reasonable efforts to promptly determine and remedy the problem.