Renseignements importants sur la COVID-19 / Important information on COVID-19!

Nous demandons à tous les patients et visiteurs qui se présentent à HSN de porter un masque en tant que mesure supplémentaire pour réduire la propagation des microbes et protéger les patients vulnérables. Les masques fabriqués à la main sont acceptables tout comme ceux achetés auprès des détaillants de notre communauté. Les patients qui viennent pour passer un examen doivent retirer leur masque et le garder avec leurs effets personnels. Si vous venez à HSN comme patient ou partenaire de soins et que vous n’avez pas de masque, on vous en donnera un à porter pour assurer votre sécurité et celle des autres patients ou partenaires de soins, du personnel, des médecins, des apprenants et des bénévoles.

Avant de venir à l’hôpital, veuillez consulter notre page d’information sur la COVID-19 où vous trouverez des mises à jour régulières.

Privacy Statement

Horizon Santé-Nord is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Horizon Santé-Nord site and governs data collection and usage. By using the Horizon Santé-Nord site, you consent to the data practices described in this statement.

Collection of your Personal Information

Horizon Santé-Nord collects personally identifiable information, such as your email address, name, home or work address or telephone number. Horizon Santé-Nord also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Horizon Santé-Nord. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Horizon Santé-Nord for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Horizon Santé-Nord site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Horizon Santé-Nord public message boards, this information may be collected and used by others. Note: Horizon Santé-Nord does not read any of your private online communications.

Horizon Santé-Nord encourages you to review the privacy statements of Web sites you choose to link to from Horizon Santé-Nord so that you can understand how those Web sites collect, use and share your information. Horizon Santé-Nord is not responsible for the privacy statements or other content on Web sites outside of the Horizon Santé-Nord and Horizon Santé-Nord family of Web sites.

Use of your Personal Information

Horizon Santé-Nord collects and uses your personal information to operate the Horizon Santé-Nord Web site and deliver the services you have requested. Horizon Santé-Nord also uses your personally identifiable information to inform you of other products or services available from Horizon Santé-Nord and its affiliates. Horizon Santé-Nord may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Horizon Santé-Nord does not sell, rent or lease its customer lists to third parties. Horizon Santé-Nord may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Horizon Santé-Nord may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Horizon Santé-Nord, and they are required to maintain the confidentiality of your information.

Horizon Santé-Nord does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Horizon Santé-Nord keeps track of the Web sites and pages our customers visit within Horizon Santé-Nord, in order to determine what Horizon Santé-Nord services are the most popular. This data is used to deliver customized content and advertising within Horizon Santé-Nord to customers whose behavior indicates that they are interested in a particular subject area.

Horizon Santé-Nord Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Horizon Santé-Nord or the site; (b) protect and defend the rights or property of Horizon Santé-Nord; and, (c) act under exigent circumstances to protect the personal safety of users of Horizon Santé-Nord, or the public.

Use of Cookies

The Horizon Santé-Nord Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Horizon Santé-Nord pages, or register with Horizon Santé-Nord site or services, a cookie helps Horizon Santé-Nord to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Horizon Santé-Nord Web site, the information you previously provided can be retrieved, so you can easily use the Horizon Santé-Nord features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Horizon Santé-Nord services or Web sites you visit.

Security of your Personal Information

Horizon Santé-Nord secures your personal information from unauthorized access, use or disclosure. Horizon Santé-Nord secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Horizon Santé-Nord will occasionally update this Statement of Privacy to reflect company and customer feedback. Horizon Santé-Nord encourages you to periodically review this Statement to be informed of how Horizon Santé-Nord is protecting your information.

Contact Information

Horizon Santé-Nord welcomes your comments regarding this Statement of Privacy. If you believe that Horizon Santé-Nord has not adhered to this Statement, please contact Horizon Santé-Nord at We will use commercially reasonable efforts to promptly determine and remedy the problem.